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AI voice agent

Take your telephone customer service to the next level with AI

A voice agent powered by LLM models that interprets natural language, answers queries accurately, and manages each call efficiently, providing a smooth and professional experience at any time of the day.

Connect your AI agent

Conoce el agente de voz IA de Megacall.

The Megacall intelligent voice agent is capable of maintaining natural conversations and adapting to each situation, providing quick and personalized responses.

Thanks to its technology based on advanced models such as ChatGPT, it understands the needs of each customer and guides every interaction accurately.

Voice agent languages
Voice and sound

Find dozens of voices with the option to choose male or female voice, set background noise, and adjust the speed.

Response flexibility

Configure the intelligence and creativity level of your voice bot by adjusting the “temperature”.

AI agent training

Train your voice agent with your business information by creating knowledge bases (documents, links, FAQs).

Agent behavior

Set up your AI agent’s personality and scenarios by defining greetings, roles, and transfer rules.

Main features of Megacall’s AI voice agent

Imagine a virtual agent that understands every call and can adapt its responses according to the conversation. That’s the Megacall voice agent.

Professional support
Voice greeting
Transfer the call to the employee
Work with the knowledge base
After-hours management
Different agents for each task

Start using your AI voice agent in just a few minutes.

  • Join the Megacall cloud PBX if you’re not already part of it. Go to AI Studio - Agents and set up your first AI agent.
  • Select the language, model, and voice, adjust the main parameters, connect the knowledge base, and define the agent’s prompt.
  • Set limits and rules for call transfers, and don’t forget to connect the call widget on your website if needed.
  • Once the configuration is saved, your voice agent is ready to answer calls to your number. For more instructions, click here.
Start now

Frequently asked questions

What do you need to use Megacall’s AI voice agent?
To use Megacall’s AI voice agent, you only need a Megacall account and to activate the free cloud PBX. Once created, simply link the extension, set up the knowledge base, and adjust the agent’s parameters to start managing calls automatically.
What is the price per minute of the voice agent?
The cost varies depending on the chosen language and the model used. You can check the estimated cost directly in the agent settings within your personal account.
Which AI model does Megacall use for the voice agent?
Megacall’s AI voice agent uses advanced LLM models, such as the well-known ChatGPT models, allowing it to hold natural conversations, understand customer language, and provide accurate responses.
Can the agent manage multiple calls at the same time?
Yes, the agent can handle multiple calls at the same time. The number of daily calls depends on the limits you set, as you can define how many simultaneous calls it can take, the maximum duration of each interaction, and the total number of calls it can receive per day.
Can AI agent interactions be monitored?
Yes, from AI Studio you can monitor all agent interactions, review call history, analyze conversations, view usage statistics, and identify opportunities to improve the knowledge base and agent configuration.
Can the AI agent handle a call coming from the website?
The AI agent can handle calls coming from your website. By connecting the call widget, visitors can contact your company with a single click directly from their browser, without installing apps or dialing numbers, and speak directly with your AI voice agent.

Let’s start!

If you want to start using our services, please fill in the following form.

Ready to change in a big way? Let’s get started.

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