Virtual Switchboard

Landline, mobile, computer. Anywhere.

A telephone system that goes beyond calls.

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Connect your virtual PBX.

The solution for your business if you are looking to achieve good communication management between employees and customers.

Focused on companies looking to improve their business operations, with a wide variety of features and a complete solution to the needs of business telephony and integrated with the most popular CRMs on the market and with Megacall CRM.

The virtual PBX creates a single platform connecting all employees and resulting in a communication tool between customers and users, efficient and profitable.

The easiest way to connect, from any device, access and manage your communications from anywhere, at any time. It brings greater flexibility and mobility for companies. This ability to connect from any medium allows the company to adapt to changes in the environment.

It does not require permanent commitments, we believe that the fundamental values of a company are transparency and customer satisfaction, you can be with us without any ties. We are convinced that our relationship will last.

We configure your virtual PBX based on your needs so that it is ready for use. We have professionals available who will help you throughout the process with personalized attention and 24-hour service accessible from any channel.

The virtual PBX allows to connect all the phone numbers needed by the company in different countries, facilitating relationships between customers and users with the possibility of sending calls directly to the employees in charge.

Functions of the Megacall virtual PBX

With the virtual PBX, it is possible to create an office anywhere in the world. From call management to voice menu customization, Megacall’s PBX provides a complete set of features designed to enhance the user experience. Additionally, it includes a visual editor that makes PBX control and management even easier, allowing users to configure all its functionalities quickly and effortlessly. On top of that, it seamlessly integrates with Megacall’s own CRM and other popular CRMs, enabling users to centralize all their information in one place.

Allow users to communicate with each quickly and easily, as well as manage calls efficiently. Extensions can be configured, where each employee will have their own extensions to receive calls or extensions can be assigned to other departments to direct incoming calls to the appropriate team. Include recordings allowing supervisors to ensure that the best service is being offered and also to identify areas for improvement in communications with customers.

This tool allows companies to automatically transcribe phone conversations, offering employees more accessibility to quickly search and retrieve important information from conversations. Makes it easy to resolve issues and specific details during calls.

Function to keep customers when the agent is not available. With a good virtual PBX service, it is possible to configure the call queue in such a way that communications can flow as quickly as possible without losing customers.

This feature allows calls to be redirected to different numbers according to your needs, ensuring constant availability and a better customer experience. Call forwarding ensures that important calls are not missed, maintaining continuity in communication.

Voice menus, known as IVR, are a very interesting feature in virtual PBX, as it allows companies to configure automated voice options that guide customers through different options and departments, or create autoresponders with information about working hours. This helps route incoming calls to the appropriate department or employee quickly and keeps the customer informed, improving their experience. These features bring prestige to the company and make the work of employees easier.

Through the virtual PBX, companies can make calls using different methods and functionalities that facilitate management. Users will have the option to change the number that appears on the call, adapting it according to regions or localities, allowing greater flexibility in caller identification and improving customer perception.

It is possible to connect up to 20 numbers from another operator to the Megacall virtual PBX externally. In addition, it is also possible to keep another operator’s number on our platform thanks to portability.

In this section you will be able to see the detailed results of the calls, being able to select the period, as well as comparing different dates and viewing the geography of the calls. Statistics and graphs will be available for all calls, even if they are different virtual numbers. It will help keep track of salespeople and analyze calls.

Integrations with the most popular CRMs

Integrations with other CRMs will allow you to use your usual platform without complications.

Choose the best plan for your company.

Standard

Lite

Office

Enterprise

0€

20€

35€

70€
per month 5 users per month 5 users per month 10 users per month 50 users

Standard

Lite

Office

Enterprise

0€

25€

40€

80€
per month 5 users per month 5 users per month 10 users per month 50 users

  • 100 minutes in 5 countries

  • 5 PBX and CRM users
  • Free incoming calls (except 800)
  • Number porting (free) with a 12 months prepayment
  • 4 voice menus
  • 200 Mb of cloud storage
  • 1000 minutes in 35 countries
  • 1 phone number
  • Free incoming calls (except 800)
  • Number porting (free)
  • CRM
  • 6 voice menus
  • 2000 Mb of cloud storage
  • 2000 minutes in 35 countries
  • 2 phone numbers
  • Free incoming calls (except 800)
  • CRM

  • Number porting (free)

  • 10 voice menus
  • 4000 Mb of cloud storage
  • 500 free speech recognition minutes
  • 4000 minutes in 35 countries
  • 5 phone numbers
  • Free incoming calls (except 800)
  • CRM

  • Number porting (free)

  • 15 voice menus
  • 8000 Mb of cloud storage
  • 1000 free speech recognition minutes

* Destinations included: all EU countries and USA. Prices are shown in EUR without VAT.

Monthly Price

Mega Starter

6€

per user/month

  • 1 User

  • Basic Virtual Switchboard*

  • Virtual Number
  • 500MB recording storage

  • Softphone and mobile App

Mega Pro

10€

per user/month

  • 1 User
  • Premium Virtual Switchboard*
  • Virtual Number
  • 200 min landline calls to all destinations*
  • Unlimited recording storage
  • Softphone and mobile App

Mega Premium

15€

per user/month

  • 1 User
  • Premium Virtual Switchboard*
  • Virtual Number
  • 1000 min landline calls to all destinations*
  • Unlimited recording storage

  • Softphone and mobile App

Mega Genius

25€

per user/month

  • 1 User

  • Premium Virtual Switchboard*

  • Virtual Number

  • 1000 min landline and mobile calls to all destinations*
  • Unlimited recording storage

  • Softphone and mobile App

Mega Unlimited

55€

per user/month

  • 1 User

  • Premium Virtual Switchboard*

  • Virtual Number

  • Unlimited calls to landline and mobile to all destinations*

  • Unlimited recording storage

  • Softphone and mobile App

Annual Price

Mega Starter

65€

per user/month

  • 1 User

  • Basic Virtual Switchboard*

  • Virtual Number
  • 500MB recording storage

  • Softphone and mobile App

Mega Pro

108€

per user/month

  • 1 User
  • Premium Virtual Switchboard*
  • Virtual Number
  • 200 min landline calls to all destinations*
  • Unlimited recording storage
  • Softphone and mobile App

Mega Premium

1512€

per user/month

  • 1 User
  • Premium Virtual Switchboard*
  • Virtual Number
  • 1000 min landline calls to all destinations*
  • Unlimited recording storage

  • Softphone and mobile App

Mega Genius

2520€

per user/month

  • 1 User

  • Premium Virtual Switchboard*

  • Virtual Number

  • 1000 min landline and mobile calls to all destinations*
  • Unlimited recording storage

  • Softphone and mobile App

Mega Unlimited

5550€

per user/month

  • 1 User

  • Premium Virtual Switchboard*

  • Virtual Number

  • Unlimited calls to landline and mobile to all destinations*

  • Unlimited recording storage

  • Softphone and mobile App

Softphone and mobile App.

Through Softphone, users can make and receive calls directly from the device, either PC or mobile, allowing the team to always be connected, improving collaboration and reducing costs.

Megacall app is available for Iphone, Android and Windows, being a great communication tool and facilitating access to calls from anywhere.

We also have the Megacall extension for Chrome that will allow you to make calls directly from your browser.

softphone megacal windows
softphone app megacall

Virtual Switchboard in a flash.

If you want to start using our Virtual Switchboard, please fill in the following form.

We will contact you and explain everything in detail, so that you can start enjoying all its advantages as soon as possible.