Author's articles
Integration of AI chatbot for call center. Smart telephony with Megacall
September 25, 2025
How to improve phone service with a call queue system
July 17, 2025
How to get a virtual UK phone number
June 25, 2025
How to use Whatsapp Business with virtual numbers?
March 10, 2025
Integration of Megacall telephony with Zapier
February 24, 2025
10 essential features of a Cloud PBX for business
February 6, 2025
The importance of customer service in 2025
January 21, 2025
Landline numbers, what are they used for?
January 15, 2025
How to get a virtual phone number from Spain.
December 12, 2024
How does an auto dialer work? Auto dialer for Call Centers
December 2, 2024
What is the virtual switchboard for freelancers and how does it work?
November 27, 2024
AI-Based call analytics in call centers
November 15, 2024
Which program to use to send bulk SMS from PC?
November 12, 2024
Megacall and Integration with Zoho CRM. Update and get new features.
October 25, 2024
SIP Trunk helps you reach your international customers
October 21, 2024
How to forward calls from a landline to a mobile phone?
October 10, 2024
How to set up a virtual switchboard for SMEs and local businesses?
September 26, 2024
How to choose the best IP telephony provider for companies?
September 20, 2024
Megacall vs Ringover. Which is the best VoIP solution for my business?
September 16, 2024
How to adapt VoIP telephony to your business?
September 9, 2024
What is the best plan for making low cost international calls?
September 2, 2024
What is the IVR (Interactive Voice Response)?
July 17, 2024
Guide: How to set up a Virtual Call Center
July 8, 2024
What is the best CRM for SMEs?
July 2, 2024
Call recording software for your business
June 25, 2024
What is a contact center and how does it work?
June 17, 2024
What are virtual numbers and what are they used for?
June 7, 2024
Why have an answering machine for business?
June 5, 2024
SIP trunk provider. All you need to know
May 30, 2024
How does a Virtual Switchboard work?
May 27, 2024
What are the advantages of VoIP telephony for SMEs?
May 23, 2024
Advantages of a free CRM with integrated telephony
May 16, 2024
What is a SIP Trunk
January 19, 2022
History and evolution of the telephone switchboard
June 7, 2021
What is a telephone extension? Virtual switchboard functionalities
January 29, 2021
Top 10 free video calling apps
March 17, 2020
How does a SIP Trunk work? Discover the secrets of SIP Trunking
February 18, 2020